Futsal Field Booking Admin - Fast-Growing Company

Join our dynamic team as a Futsal Field Booking Administrator at SportHub Indonesia, a rapidly growing sports facility management company in Yogyakarta. In this role, you'll be the frontline coordinator for our futsal field bookings, ensuring seamless operations and exceptional customer service. SportHub Indonesia is dedicated to providing top-notch sports facilities and experiences, and we're looking for a passionate and organized individual to help us achieve our goals.

As a Futsal Field Booking Admin, you'll manage and optimize our booking system, handle customer inquiries, and ensure our facilities are well-maintained. This is a unique opportunity to be part of a growing company that values innovation, teamwork, and customer satisfaction. If you're looking to make a difference in the sports industry, we'd love to hear from you.

📋 Tanggung Jawab Pekerjaan

• Manage and update the futsal field booking system, ensuring accurate and up-to-date information.
• Handle customer inquiries and bookings, providing excellent customer service.
• Coordinate with facility staff to ensure fields are ready for bookings and maintained properly.
• Monitor booking schedules and resolve any conflicts or issues that arise.
• Assist in promoting our facilities and services to attract more customers.
• Maintain records of all bookings and transactions, ensuring compliance with company policies.
• Collaborate with the marketing team to develop and implement booking promotion strategies.
• Provide feedback and suggestions for improving our booking and customer service processes.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar administrative or customer service role, preferably in the sports industry.
• Proficient in using booking software such as Sportly, Bookit, or similar platforms.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills, with the ability to manage time and resources efficiently.
• Familiarity with basic computer skills, including Microsoft Office Suite.
• Ability to work well under pressure and meet deadlines.
• Customer service certification (e.g., Customer Service Excellence, Service Excellence) is a plus.
• Bachelor's degree in Business Administration, Sports Management, or a related field is preferred.

🛠️ Keahlian

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